10 Effective Employee Engagement Activities

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10 Effective Employee Engagement Activities

Posted on January 22, 2019 by Danny Leffel

Every employee has a life outside of work, but so many companies don’t recognize that. Show that your company is different by valuing your employees’ time. Be flexible with scheduling and understand that emergencies will happen that affect their ability to come to work. Instead of punishing them for taking care of their families, encourage them to do so.

A scheduling app like Crew may be helpful to manage your team while supporting work-life balance. With Crew, supervisors can use their smartphones to easily schedule their employees’ shifts, and employees can get in touch with their co-workers if they ever need someone to cover them.

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1. Encourage Knowledge Sharing

Ask for volunteers to aid new employees and help with the training process. If your current employees are actively transferring knowledge to new employees, they’ll naturally be more invested in the new employees’ success. Your goal should be to create a work environment where your employees help each other without managers needing to direct them to do so. Top performers will get a chance to share tips and tricks with new hires, which should boost engagement for all involved.

2. Create Growth Opportunities

Employees who feel that their growth in a company is stagnant won’t be engaged. Some employees may only want to be a part of the waitstaff, and that’s ok, but others will want to move up. By not offering growth opportunities within your company, you run the risk of losing top talent. Ambitious and hardworking employees will be less likely to stay because they don’t see a vision for their career.

3. Participate in Community Service

People feel better about themselves when they help others. Find some community service opportunities that you can do in small groups, and let your employees rotate taking paid time off to participate. Taking part in a fun activity will build relationships among your team, which will lead to them feeling more engaged at work. If your employees respect each other, they will be more likely to work as a team.

4. Set Career Goals

It’s not enough to only have goals for the company. Your employees should each have personal career goals that they try to meet throughout the year, and management should provide support. If an employee who normally works in the back would like to train as a cashier, help them achieve that goal by setting up time for them to shadow someone. Goals don’t need to be incredibly ambitious, but they should be tailored to each employee so no one feels stuck in the same place in their career.

5. Promote Work-Life Balance

Every employee has a life outside of work, but so many companies don’t recognize that. Show that your company is different by valuing your employees’ time. Be flexible with scheduling and understand that emergencies will happen that affect their ability to come to work. Instead of punishing them for taking care of their families, encourage them to do so.

A scheduling app like Crew may be helpful to manage your team while supporting work-life balance. With Crew, supervisors can use their smartphones to easily schedule their employees’ shifts, and employees can get in touch with their co-workers if they ever need someone to cover them.

6. Celebrate Wins

Because it’s impossible to make everyone happy, retail and service industries are a rollercoaster of wins and losses, and sometimes it can be easy to get bogged down by the negatives. Make an effort to celebrate small wins for your team. Did someone satisfy a difficult customer? Was your team able to successfully serve a huge party? Recognize those triumphs, and use them to uplift your employees. If you can keep their spirits high, the difficult times won’t be as detrimental to their morale.

7. Survey Your Employees

If your employees seem a little disengaged, try asking them what management can do to help. By asking for ideas, you can start to analyze issues that may have slipped your notice and work out a plan to correct them going forward. Maybe they’d like something added to the break room that you never thought about getting. Whatever their ideas, the knowledge you can gain from surveys is important. If you have trouble getting your employees to participate, try making the survey anonymous, which will give them the freedom to be honest without the fear of backlash or repercussion.

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8. Implement Feedback

It’s not enough to just ask for ideas from your employees. Make sure you follow up on the feedback given. Ignoring it will only give the impression that your employees’ opinions don’t matter. Even if you don’t implement the feedback, do your best to address what it concerns and communicate some solutions to your team. If they know that management is actively trying to help them, they will be more engaged while doing their jobs.

9. Foster Open Communication

If management doesn’t communicate, neither will your employees. If possible, try to institute quarterly meetings with each employee to discuss their performance and answer any questions they might have. Even using the Crew App to send out announcements to employees’ smartphones is an easy way to ensure the whole team gets every important message. If you’re having trouble with employees hiding problems, let them know that you understand that mistakes happen and would rather know about them so you can fix them together. Reprimanding people for honest mistakes will only discourage your employees.

10. Institute a “Vent” Box

Everyone gets frustrated at work. Letting out that frustration quickly is key to moving on to the next customer and being able to provide excellent service. To help your employees cope, set up a box where they can quickly write down anything that bothers them. The act of writing down the problem and seeing it disappear into a box can be cathartic.

Because your employees are the face of your business, it’s important that they remain happy and committed to their jobs. Although high employee engagement isn’t always easy to achieve, it’s crucial for your business to thrive. Be sure to follow the above ideas for the best chance to boost both employee engagement and your company’s success.

Crew helps to improve communications and saves time.
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