6 Workplace Issues and How to Solve Them
Posted on May 03, 2019 by Denny Leffel
In a perfect world, there would be no workplace problems. Everyone would get along, work would get done, and no one would ever be unhappy. Unfortunately, that’s not our reality. We all have different personalities that affect how we interact with each other, which can lead to some friction when we spend a lot of time with the same people. Below are six common workplace issues and how to solve them.
Spreading rumors and talking about other people can lead to a toxic work environment that will make it exhausting for your employees to do their jobs. Knowing that you’re going to a place where gossip runs wild can negatively affect a person’s mental health, which may lead to them missing day of work or underperforming when they do show up.
You won’t be able to stop gossip entirely, and it’s unrealistic to think you will. What you can do is try to minimize it. Put policies in place that ban spreading hurtful rumors about other people. Even though you may run a restaurant or a department store without the typical office setting, “office politics” can still arise due to gossip.
Take a close look at your work environment and try to isolate the negative effects of these politics. Sometimes you’ll be able to trace it back to certain employees, but other times, the problem can be so pervasive that the way everyone interacts needs to be restructured.
2. Performance Problems
Performance problems can affect anywhere from one employee to entire teams. Depending on the main cause, this issue can act like a plague that goes through your team, demoralizing them in a domino effect that’s difficult to stop. Sometimes performance issues are related to a specific task or even revolve around a certain employee. This is one of the biggest problems a business can face because it quickly and severely affects the bottom line.
Do your best to isolate the cause as soon as possible. Trying to guess the reason for the performance dip won’t solve your problem. You need to sit down with your employee(s) and have a one-on-one discussion with them about what’s going on. Once you’ve figured out the cause, you can start to correct it. Are your employees unhappy with their benefits? Are they being overworked? Whatever they tell you, be sure to accept it with an open mind and go back to them with solutions soon after.
3. Poor Communication
How often have you been left short staffed because someone needed to switch shifts, but their supposed replacement didn’t show up? It happens quite often and is always frustrating. Your business and customers shouldn’t suffer because of a communication failure.
Team communication should be a valuable part of your company’s culture, so stress the importance of it to your employees whenever you can. Make an example of yourself by always keeping your staff up to date on the business. If you find that your team is still having problems getting on the same page, think about using the Crew App to enhance team communication. This online app that can be downloaded on your employees’ smartphones. Whenever someone needs to find a replacement for their shift, they can ask the entire team in a group chat function.
4. Lack of Motivation
Lack of motivation can take many forms: an employee showing up late, their level of performance dropping, or even your business receiving complaints from customers. That last one is particularly bad because it means other people outside of your business have noticed your employee’s issues, and it’s starting to affect your customers.
Once lost, motivation is tough to restore, but it is possible. Generally, the best way to start doing damage control is to talk to your employee. Nearly anything could be affecting your employee’s motivation, so you should ask them what’s wrong. It may be something at home that they didn’t even realize was bleeding over into work. However, if it is work-related, you should be able to come up with some solutions. Offering extra incentives to employees who reach specific goals can refresh and restore employees to give them that boost they need to escape the funk.
5. Workload Management
Everyone works at a different speed, so there will be times when you notice that an employee is struggling to keep up with everyone else. If this is the first time the employee has had trouble, it may be that they don’t have a grasp on what they need to do. Offering training can help enforce objectives that need to be met and give employees the tools to succeed. Additionally, you can try out a program where seasoned employees guide new hires through the on-boarding process. Those employees would then function as mentors until the new hires acclimate.
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6. Career Advancement
If you notice that you’ve had a high turnover rate and your top employees just don’t seem to be as motivated anymore, examine the career advancement opportunities available to your team. Often, employees will start a new job with a lot of enthusiasm and great ideas, but as time passes, that enthusiasm wanes because they see themselves stuck at a dead end. They feel trapped, so they aren’t as motivated to work.
To retain good employees, you should have a training program in place that keeps them from becoming stagnant in their roles. It should be completely optional so that those who are happy with their jobs are exempt. Your ambitious employees will enroll to further their careers and learn different parts of your business. This benefits your company because you’re training and promoting people who started at the ground level and grew with your business. By the time they reach management, they’ll have an intimate knowledge of how things work, which is invaluable when making successful leadership decisions.
Although workplace issues are common, you should aim to create an environment where they can’t thrive. Problems that are handled as they arise won’t turn into bigger issues down the road, so it’s in your company’s best interest to address them quickly. Remember, if your workers are happy, your company will be more likely to succeed.